Frequently Asked Questions

Everything you need to know about shopping with Votch.

What materials are used in your products?

We pride ourselves on using high-quality, sustainable materials including premium vegan leathers and recycled textiles to ensure luxury quality without compromise.

How long does shipping take?

Standard domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging. Please visit our returns portal to initiate a request.

Do you offer a warranty on your watches and accessories?

Yes, all Votch timepieces come with a 2-year limited warranty covering manufacturing defects from the date of purchase.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna.

Are your products truly 100% vegan?

Absolutely. Votch is a certified vegan brand, and we ensure that no animal products are used in any stage of our manufacturing process.